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ปริญญาตรี
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full-time
Fluent in English and Thai
Good at problem solving
Experienced in Front office department for more than 2 years
Must be able to work during Night Shift
Have Service Mind, Positive Attitude
To be the good leader and can control a difficult situation
Possess Good communication skills
. Excellent solving problem skills
Manage and monitor activities of staff in the hotel making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.
Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
Act as manager on duty for the hotel in the absence of the Front Office Manager dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, assigning nightly work, conducting training, conducting counselings and evaluations and delivering recognition and also reward.
Assist the Front Office Manager in implementing and enforcing financial controls throughout the department, helping with control of operating expenses, scheduling and purchasing.
Manage booking allotments and control extranet of Online Travel Agent
Assist guests to ensure that they have a pleasant stay
- Day off 2 days per week
- Service Charge
- Funeral allowance Families, staff
- Insurance
- Uniform
- Laundry (For uniform)
- Meal 2 times
Hotel Royal Bangkok @ Chinatown
Hotel Royal Bangkok@ Chinatown 409-421/4 Yaowaraj Road (Chinatown) Bangkok 10100 Contact: [email protected] Tel. 02-226-0026 www.hotelroyalbangkok.com
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