Reservation Supervisor

- 2 years experinece in Reservation
- Good comman in English
- Able to use OPERA will be advantage

Reservations:
?Maximises room revenue by utilising yield management techniques to maximise occupancy and average rate.
?Records and requests for special accommodations and suite.
?Maximises room revenues through proper yield management and forecasted call conversion.
?Increases average rate by training staff in appropriate sales techniques on a regular basis.
?Provides prompt service while minimising costs to customer by scheduling employees in accordance with forecasted business.
?Ensures that all special requests are handled appropriately by supervising the accuracy of all future reservations.
?Pre-blocks all specials requests or VIP accommodations accurately.
?Controls group room block assignments by adhering to group cut-off dates.
?Keeps Sales Department informed of group bookings status.
?Maintains accurate room rate control and availability status.
?Controls and advises of rate restrictions and room availability.
?Distribute daily VIP list as well as weekly and monthly forecasts.

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