Guest Service Agent (GSA)/Cafe Guru

-Good communication skills in English (other languages are a plus)
-Friendly, service-minded, and positive attitude
-Able to multitask and work in a fast-paced environment
-Basic knowledge of hotel front office and caf? operations
-Team player with attention to detail
Previous experience in hospitality or caf? service is an advantage

-Welcome and assist guests during check-in and check-out
-Handle guest inquiries, bookings, and provide local information
-Ensure high levels of customer satisfaction at all times
-Support daily operations at the caf?, including taking orders and serving
-Maintain cleanliness and presentation standards in both front desk and caf? areas
-Work closely with team members to deliver smooth and friendly service

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