Front Office Supervisor

-Proven experience in front office or customer service roles
-Strong leadership and problem-solving skills
-Excellent communication in English (and other languages is a plus)
-Ability to multitask and work under pressure
Knowledge of hotel and caf? operations
-Friendly, professional attitude with attention to detail
-Basic knowledge of coffee and caf? service is an advantage

-Oversee front desk operations and ensure smooth guest check-in/out
-Provide exceptional customer service and handle guest inquiries or issues
-Coordinate with housekeeping and other departments for seamless service
-Train and guide front office staff to maintain service standards
-Assist in managing caf? operations, ensuring quality and customer satisfaction
-Monitor inventory and support daily caf? tasks as needed

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