Quality /Sustainability Manager

*Minimum education of bachelor?s degree in Hotel Management or relevant discipline
*Minimum of 3-5 years in hotel operations or relevant equivalent field.
*Knowledgeable in hotel operations e.g., Front Office, Executive Floor, Housekeeping, Food & Beverage, Events, etc.
*Have good English communication skills both in written and spoken.
*Exceptional communication, negotiation, and interpersonal skills, with a keen attention to detail.
*Strong leadership and team management skills with the ability to inspire and motivate a diverse team to achieve excellence.
*Creative mindset with a passion for innovation and a commitment to delivering memorable guest experiences.
*Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

The Operational Excellence Officer is pivotal in elevating the overall guest experience and creating brand awareness and recognition. This role supports the General Manager and Operational HODs to ensure guest feedback is managed, guest activities are monitored for relevance and revenue enhancement. This role will also work closely with the Hotel Marketing Team to ensure brand compliance in operational areas.

1.Service Charge
2. Provident Fund
3. Bonus
4. Social security Fund
5. 6-7 Days-Off/month
6. Uniform & Laundry Service
7. Group Life & Health Insurance
8. Public Holiday 15 Days
9. Vacations
10. Long Year Service
11. Medical Check-up
12. Staff Birthday Party, Sport day, Staff Party
13. Great discount for you and family when staying in Dusit Hotel