Sales Coordinator (ผู้ประสานงานฝ่ายขาย)

ไม่ระบุ

-Answer telephone and respond to caller inquiries in a pleasant manner.
-Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
-Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
-Responsible for coordinating internally with the sales & marketing team.
-Generating reports, preparing proposals, collections details , coordinating with clients & suppliers.
-Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR Letter).
-Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
-Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.
-Manage and maintain sales executives and managers schedules, appointments and travel arrangements.
-Assist sales team by managing schedules, filing important documents and communicating relevant information.
-Arrange and co-ordinate meetings, events and any appointments.
-Record, transcribe and distribute minutes of meetings.
-Interaction with client in regards to leads, hotel needs and client travel.
-Meets with clients in the absence of the Director of Sales or Sales Managers to effectively and professionally convey details of the sale to the client.
-Perform hotel site tours with potential clients.
-Monitor, screen, respond to and distribute incoming communications.
-Design, upload, extract and maintain customer databases.
-Create and manage Company and Travel Agent profiles on the property management system.
- Should know the process of merging profiles.
-Print Daily Sales reports for each sales managers and submit to Director of Sales.
-Print Sales manager productivity reports for each sales managers and submit to Director of Sales.
-File and retrieve documents and reference materials.
-Conduct research and collect data to prepare reports and documents.
-Coordinates necessary arrangements with vendors relating to sales.
-Establishes strong relationships with vendors to ensure maximization of hotel revenue.
-Ensures all documents produced by the Sales Department (i.e. BEO?s, contracts, rooming lists, proposals) are completed accurately and on time.
-Respond to complaints from customers and give after-sales support when requested.
-Ensure the adequacy of sales-related equipment or material are available at all times.
-Other duties as assigned by Director or sales or the management.

*5 day work.
*Public holiday 15 day.
*Social security office.
*Staff birthday party.
*Service charge.
*Vacation leave start 6 day.
*Staff birthday leave.
*Birthday gift.
*Staff party.
*Employee of the quarter and the year.
*Excellence Service Award in monthly.
*F&B discount 30%
*Hotel Room Rate 30%.