เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ปริญญาตรี
หญิง
full-time
- Female candidates of Thai nationality only
- Previous experience in a managerial role within the housekeeping department of a hotel
- Strong leadership and team management skills
-A customer-focuses mindset
- Excellent communication skills
- Familiarity with property management systems (PMS)
- Oversee and manage the housekeeping operations of the hotel to ensure cleanliness, tidiness, and hygiene standards are maintained to the highest level.
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and adherence to standards.
- Develop and implement housekeeping procedures and policies in line with the hotel's standards and objectives.
- Train, supervise, and motivate housekeeping staff, including room attendants, laundry staff, and housekeeping supervisors.
- Schedule staff shifts and assignments effectively to ensure optimal coverage and efficiency.
- Plan and manage the department budget and prepare reports for the General Manager.
- Manage inventory and ordering of housekeeping supplies, ensuring adequate stock levels while minimizing waste and cost.
- Coordinate with other departments, such as front office and maintenance, to ensure seamless guest experiences and resolve any housekeeping-related issues promptly.
- Handle guest complaints and requests related to housekeeping matters with professionalism and efficiency.
- Monitor guest satisfaction surveys to address any issues that arise and find effective solutions to enhance guest experiences.
- Implement and enforce environmental sustainability initiatives within the housekeeping department.
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BWH Hotels Asia Office
Unit 5A-2, 5/FL., Gaysorn Place Office Building 999 Ploenchit Rd., Lumpini, Phatumwan Bangkok 10330 Thailand www.bestwestern.com
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