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full-time
- Bachelor's Degree in a related field.
- Experience in Hospitality is a must and/or Wellness industries.
- Excellent English skills.
- Leadership skills and details oriented.
- To work as a team with colleagues in all departments, to ensure timely service and a smooth-running operation.
- To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
- Check out with your Supervisor before leaving your station or the floor for any reason.
- To have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.
- Checks the standard and quality of food and beverage which leaves the kitchen.
- Checks to the extra needs of a guest.
- Coordinates with the supervisor to plan and conduct skills training constantly.
- Attends the communication meetings of his/her outlet.
- Checks Waiters for execution of side jobs and personally supervises the end of day closing of the saloon and makes sure that all the equipment in appropriate place and nothing is left around which can be hazardous.
- Performs other duties assigned by his / her Supervisor
- Takes food and beverage orders according to core standards.
- Able to explain the menu, produces and pricing to guests, including specials and promotions.
- Provide prompt and efficient service from greeting to departure.
- Has a good working knowledge of the menu and beverage list.
- Correctly completes food and beverage dockets for food runner.
- Provides accurate and timely billing.
- Minimizes breakage and reduces waste.
- Able to open and close a shift, including preparing the restaurant for service.
- Follow all safety policies to ensure a safe work area.
- Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the retreat.
- Develop a complete knowledge of menus.
- Learn and correctly use the Point of Sale equipment and follow procedures.
- To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests.
- Actively participate in all training & meetings as schedule, to continually develop professional skills and increase guest satisfaction.
- Check corridors for trays when returning from taking orders (Room Service).
- Cleaning and replenishing service tools and all condiments, salt, pepper, sugars, salt & pepper, etc.
- Social Security
- Health Insurance
- Life Insurance
- Provident Fund
- Meals on a working day
- 2 days off per week
- Public Holidays
- Annual Leaves
- Other types of leaves.
- Wellbeing Activities
- Special Team Member Rate
- Shuttle Service
- Wellness Knowledge Training
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