Executive Housekeeper

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? Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it?s down to you to make rooms special and memorable for guests
? Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction
? Carry out special requests from guests, VIPs, repeat visitors and club members
? Help guests with their questions and complaints to achieve complete guest satisfaction
? Look smart - wear your uniform with pride
? Direct daily activities, plan and assign work ensuring you always have the right staffing numbers
? Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
? Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties
? May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods

Benefits
Service Charge / Month
2 Days off per week
Public Holidays 16 Days
Vacation leaves
Uniform Laundry
Duty Meal
Training / Development Program
Activities
IHG one reward