Resort Manager

-Bachelor degree or higher in Hospitality Management or related field.
-Fluent in English and/or Thai. Other languages would be advantage.
->5 years of experiences in a hospitality business with a minimum of 1-3 years as RDM.
-Knowledgeable in Resident/Resort/Hotel Management.
-Hard working and willing to learn.
-Demonstrated strong leadership and team building skills.
-Thai Only.
-Be able to work in Pai, Mae Hong Son.

Operational Responsibilities
-Creates an operating environment that assures consistent and improving guest satisfaction. Acts as the role model for the company culture.
-Monitors the performance of the hotel through verification and analysis of guest & staff satisfaction systems.
-Leads and coaches team especially heads of departments to work and follow the same goal.
Implementing and encouraging team for new activities or new ideas to maximize F&B and other revenues.
-Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective measures and actions.
-Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
-Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel.
-Produces timely and accurate daily, weekly and monthly reports as assigned.
-Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
-Evaluates all HOD?s on a continuous basis to ensure their KPI?s are achieved and exceeded. Offers support and advise on achievement of key indicators.
-Ensures the hotel is as sustainable as possible within budgeted framework.

Financial Responsibilities
-Responsible for financial performance of Hotel, including achieving target income in all revenue generating departments and controlling their expenses to be in line with GOP while managing overall Cash Flow.
-Supports development of and manages annual budget planning process.
-Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits.

Marketing Responsibilities
-Supporting all departments in creating promotions through advertising media to create awareness and a positive image resort.
-Create ambiance and activities of FB and drive for popularity.
-Supports local marketing, sales, and operational activities, producing results that meet or exceed the hotel?s business plan.
-Develop and implement an intuitive and efficient marketing strategy to promote the hotel?s services to in resort and community guests.

-Uniform & Laundry Service
-Provident Fund
-Bonus
-Health Insurance