ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ปริญญาตรี
ไม่จำกัด
full-time
- Bachelor?s Degree or Diploma in Hotel Management, Business Administration or related field.
- 2 years experiences in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.
- Good communication skills.
- Good writing skills.
- Good Interpersonal Skills.
- Proficient in the use of Microsoft Office and Front Office System.
- Problem solving and organizational abilities.
- Strong leadership skills.
- Fluent in English.
- Ensure hotel daily, long-stay and residential guests are being treated in an efficient and courteous manner and that all Wyndham standards are being applied.
- Ensure efficient guest registration, check out and telephone service. Observe guest service agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and
professionally, proper identification and credit are established and all posting, invoices, cash transactions, account settlements and deposits are handled correctly.
- Observe front desk and room controller ensure that their duties are completed in accordance with
established policy and procedure, i.e., proper public relations techniques are utilized, calls are handled both courteously and professionally, call are answered on a timely basis and the proper greetings are used, messages and faxes are handled correctly and efficiently, guest complaints and problems are handled in a courteous and professional manner, and ensure follow through.
- Responsible for the Wyndham Rewards membership program and ensure that all guests who are members are appropriately recognized, meeting all Wyndham standards.
- Ensure all necessary reports and forms are completed daily, monthly and weekly.
- Competitive Salary
- Service charge
- Meals allowance 2,000 THB
- 5 working day per week
- Public Holiday
- Vacation 10 days per year
- Social Security
- Group Insurance
- Staff activities
- Bonus (Depend on company's Profit)