เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
Assistant Front Office Manager [โรงแรมไมด้างามวงศ์วาน]
Mida Hospitality Group
สถานที่ทำงาน : นนทบุรี
หรือ
ปวส
ไม่จำกัด
full-time
? Education: A high school diploma or equivalent is usually required, prefer candidates with a bachelor's degree in hospitality management, hotel management, business administration, or a related field.
? Experience: Previous experience in front office operations or guest services is typically required.
? Customer Service Skills: Strong customer service and communication skills are essential for this role.
? Leadership Abilities: should possess strong leadership and management skills.
? Organizational Skills: Excellent organizational and time management skills are crucial for managing the front office operations efficiently.
? Problem-Solving Skills: should be able to handle unexpected situations calmly and efficiently, finding solutions that meet the needs of both guests and the hotel.
? Technical Skills: Proficiency in computer systems and hotel management software is typically required.
? Attention to Detail: Strong attention to detail is essential for maintaining accuracy in guest records, processing payments, and managing room inventory.
? Supervising Front Desk Staff: provide guidance, training, and support to ensure efficient and professional guest service delivery.
? Guest Relations: handle guest inquiries, requests, and complaints, ensuring prompt and satisfactory resolution.
? Front Desk Operations: oversee check-in and check-out procedures, ensuring accuracy in guest registration, billing, and payment processing, also assist with room assignments, upgrades, and managing room availability.
? Staff Training and Development: assist in training new front desk staff and providing ongoing training and coaching to existing team members.
? Administrative Duties: assist in administrative tasks such as preparing reports, maintaining records, and updating operational procedures.
? Safety and Security: ensure compliance with safety and security protocols, including emergency procedures and guest privacy policies.
? Collaborating with Other Departments: work closely with other hotel departments such as housekeeping, maintenance, and food and beverage to ensure seamless guest experiences and resolve any cross-departmental issues.
? Leadership and Support: provides leadership, guidance, and support to front office staff, fostering a positive work environment and promoting teamwork and collaboration.
? Attractive Salary
? Social Security
? Group Insurance
? Dusit Staff Room Rate
? Annual Physical Check Up
ไม่ข้อมูล
Dusit Suites Hotel Ratchadamri, Bangkok
3 Soi Mahadlekluang 3, Ratchadamri Road Lumpini, Patumwan, Bangkok 10330, Thailand www.dusit.com
hotelJob
