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ตำแหน่งนี้ปิดรับสมัครแล้ว
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full-time
Work Experience
Certificate or diploma in hospitality or related field
Minimum 5 years in F&B service position, minimum 1 year as Team leader
Supervisory experience in similar level of hotel, preferably 4/5 star
Expert knowledge of Bar mixology
Creative and innovative
On the Job Trainer experience
Job Description
Ensure the bar operation (opening, closing, service and security) in line with procedures and any other written and verbal communications
Ensure the appearance and presentation of the bar throughout service is consistent with excellent levels of cleanliness and hygiene maintained at all times
Ensure the food and beverage operation achieves financial targets of revenue and profit also maximizing cost efficiencies.
Ensure all bar storages, service and stock areas left clean and tidy at the end of service
Ensure that the food and beverage SOPs are implemented and adhered to
Enhances guest satisfaction through his/her warm and friendly manner
Handles guest comments and complaints
Develops strong relationships with guests with the aim of gaining their loyalty
Ensures the quality of service provided for guests, that they are comfortable and receive a warm and personal welcome
Checks inventories that have been carried out
Ensures that Bars area are kept clean
Ensures that the equipment and cultural assets of the department remain in good condition and working order
Comply with all health and safety regulations.
Sets up an action plan based on the hygiene analysis results and tracks implementation
Use your leadership skills effectively to encourage and motivate staff
Establish good public relations with all guests.
Provide guests and teams with the most accurate and up to date information at all times
Benefits
? Employee benefit card offering discounted rates in Accor worldwide
? Learning programs through our Academies and the opportunity to earn qualifications while you work
? Opportunity to develop your talent and grow within your property and across the world!
? Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
Mercure Rayong Lomtalay Villas and Resort
289 MOO 3, KRAM, KLAENG RAYONG, THAILAND www.mercurerayonglomtalay.com/th/
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