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Reservation Officer - Grande Centre Point Lumphini
Grande Centre Point Hotels
สถานที่ทำงาน : กรุงเทพ
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ปริญญาตรี
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full-time
Work Experience
Guest focused personality is essential; experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem-solving abilities
Fluency in English; additional languages are a plus
Job Description
Able to read and communicate in Thai language.
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system
Other Responsibilities
Ensure yourself is up to date with all facts of the hotel product, including room types details, room rates, all hotel features and facilities, loyalty program and knowledge local information and journey route
Well versed and be fully conversant with hotel fire & life safety/emergency procedures
Attend all briefings, meetings and trainings as assigned by management
Perform other reasonable duties assigned by the assigned by the Management
Establish and maintain effective employee working relationships
Benefits
WHAT IS IN IT FOR YOU:
? Employee benefit card offering discounted rates in Accor Hotels worldwide.
? Develop your talent through learning programs by Academy Accor.
? Opportunity to grow within your property and across the world!
? Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21
Mercure Rayong Lomtalay Villas and Resort
289 MOO 3, KRAM, KLAENG RAYONG, THAILAND www.mercurerayonglomtalay.com/th/
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