Residences - Assistant Night Manager

What You Will Bring

Candidates with a passion for excellence, expertise in Residential Night Supervisor and proven leadership experience are invited to apply for a career with Four Seasons.

Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.

Previous pre-opening experience is a plus

Candidate should hold valid work authorization for Thailand

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine?s 100 Best Companies to work for since 1998.

What to expect: You will??

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence

What You Will Be Responsible For

The Four Seasons Private Residences Bangkok at Chao Phraya is looking for a Residential Night Supervisor who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Residential Night Supervisor will have the opportunity to shape the resident experience by providing exceptional knowledge and service. This position reports to the Guest Services Manager and Assistant Director of Residences.

JOB FUNCTIONS

RESPONSIBILITIES

Operating from the Residential Lobby to facilities floor and Four Seasons Club floors, the Residential Night Supervisor responds to a wide variety of homeowner requests by accurately assessing the resident?s needs and inquiries; offering personal recommendations, personalized touches, safety and security to achieve maximum resident satisfaction while complying with all Four Seasons? policies.

TASKS

Acts as point of contact for residents and local customers; provides individual assistance and accurate information
Resolves resident?s concerns and complaints speedily and efficiently; ensures complete resident satisfaction, protects the reputation of the residences and the company
Work closely with security team to ensure the general safety and security of the building during overnight shift
Keeps management informed of residents and staff related incidents; represents senior management in their absence, able to write a report
Ensures areas under supervision are perfectly maintained, clean and tidiness; conducts routine inspections of residences public areas; takes proactive steps to rectify any shortcomings
Ensures pending follow up action is communicated to the next shift
Works harmoniously and professionally with co-workers and supervisors
ADDITIONAL RESPONSIBILITIES

Assists Residences Concierge, Door and Bell attendant with responsibilities and duties in their absence or due to heavy volume periods
Works closely with hotel night shift to ensure the general security of the building
Perform other tasks or projects as assigned by the Guest Services Manager, Assistant Director of Residences or Director of Residences

For interested applicants, please apply directly to

https://fourseasons.wd3.myworkdayjobs.com/en-US/search/job/Bangkok/Residences---Night-Supervisor_REQ10161358

or submit your resume to [email protected]