ลบประวัติการค้นหา
รายละเอียดตำแหน่ง
งานประจำ
ปวส
ไม่จำกัดเพศ
ไม่จำกัดอายุ
ไม่รับพิจารณานักศึกษาจบใหม่
ไม่รับพิจารณาชาวต่างชาติ
ไม่รับพิจารณาผู้พิการ
คุณสมบัติ
able to work in pattaya
can work under pressue
quick learner
good understanding of pattaya market
รายละเอียดงาน
Reservation Management:
Handle all incoming reservation inquiries via phone, email, and online platforms.
Manage OTA room allotment and be readily available to yield rate as per corporte office's direction
Process bookings accurately in the reservation system and update availability.
Coordinate with other departments to ensure seamless guest experiences.
Guest Services:
Provide detailed information about room types, rates, and amenities.
Assist guests with special requests and ensure personalized service.
Confirm and follow up on reservations to prevent discrepancies.
Sales and Revenue Optimization:
Upsell rooms and services to maximize revenue opportunities.
Monitor booking trends and report occupancy statistics to management.
Suggest promotional strategies to enhance booking rates.
Record Keeping and Reporting:
Maintain accurate reservation records and guest profiles.
Generate daily, weekly, and monthly reservation reports.
Ensure compliance with hotel policies and procedures.
Customer Relationship Management:
Build strong relationships with guests to encourage repeat business.
Handle guest complaints and escalate issues when necessary.
Work closely with the front office team to ensure smooth check-ins.
ข้อมูลติดต่อ
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