Reservation officer

Experience: Previous experience in a reservation or customer service role within the hotel industry is preferred.
Skills:
Excellent communication skills (written and verbal)
Strong organizational and multitasking abilities
Proficiency in reservation software (e.g., Opera, Protel) and Microsoft Office
Attention to detail and accuracy in handling bookings
Knowledge of hotel services, rates, and policies
Languages: Fluency in English is required; additional languages are a plus.

Role:
The Reservation Agent is responsible for managing all reservations for the hotel, ensuring that guests' bookings are processed accurately and efficiently. The role involves communicating with potential guests, confirming bookings, handling inquiries, and maintaining accurate reservation records. The Reservation Agent plays a key role in providing excellent customer service and contributing to the hotel's overall occupancy and revenue goals.

Working Conditions:
Full-time, including weekends, holidays, and evening shifts. The Reservation Agent may be required to work during peak seasons or special events, depending on the hotel's needs.

Service Charge
อาหารสำหรับพนักงาน
Staff Uniform
หอพักพนักงาน
วันหยุด 6 วัน/เดือน
วันหยุดพิเศษ 15 วัน/ปี
วันหยุดพักร้อน 8วัน/ปี (เพิ่มขึ้นตามอายุงาน)
เงินช่วยเหลืออื่นๆ
ประกันสังคม
Staff Activities & Staff Party
Training inside & outside