ผู้จัดการแผนกอาหารและเครื่องดื่ม

รายละเอียดงาน

Role: The Food and Beverage Manager (FBM) is responsible for overseeing the operations of all food and beverage outlets in the hotel. This includes managing staff, maintaining high-quality service standards, controlling costs, and ensuring guest satisfaction with dining experiences. --- Key Responsibilities: ----Operations Management: Oversee the daily operations of all food and beverage outlets (restaurants, bars, room service, banquets, etc.), ensuring smooth and efficient service. - Staff Management: Supervise and lead food and beverage staff, including hiring, training, scheduling, and performance management. - Customer Service: Ensure exceptional guest service and address any guest complaints or issues promptly. - Budget & Cost Control: Develop and manage the food and beverage budget, including controlling costs, minimizing waste, and maximizing profitability. - Menu Development: Collaborate with the Executive Chef and kitchen team to develop creative and seasonal menus that meet guests' expectations. - Inventory Management: Oversee stock control, inventory ordering, and managing suppliers to ensure efficient operations and minimize wastage. - Health & Safety Compliance: Ensure all food and beverage services comply with health and safety regulations, including food hygiene and liquor licensing laws. - Event Management: Coordinate food and beverage services for special events, banquets, and conferences hosted at the hotel. - Reporting & Analysis: Monitor sales, customer feedback, and trends. Prepare performance reports and identify opportunities for improvement. --- Working Conditions: Full-time position, with flexible hours including weekends and holidays. The position may require occasional travel for supplier meetings or industry events. --- The Food and Beverage Manager plays a crucial role in ensuring that the hotel's dining operations run smoothly and efficiently, directly contributing to guest satisfaction and the overall success of the hotel.

คุณสมบัติผู้สมัคร

Qualifications: - Education: Degree in Hospitality Management, Business Administration, or related field. - Experience: At least 3-5 years of experience in food and beverage management, preferably in a hotel or upscale dining environment. - Skills: Strong leadership, communication, and problem-solving skills. Excellent understanding of food and beverage operations and guest service standards. - Certifications: Food safety and hygiene certification. Knowledge of wine, beverages, and event planning is a plus.

สวัสดิการ

• Service Charge

• อาหารสำหรับพนักงาน /OC

• Staff Uniform / Free Laundry

• หอพักพนักงาน /

• วันหยุด 6 วัน/เดือน

• วันหยุดพิเศษ 15 วัน/ปี

• วันหยุดพักร้อน 8วัน/ปี (เพิ่มขึ้นตามอายุงาน)

• เงินช่วยเหลืออื่นๆ

• ประกันสังคม

• Staff Activities & Staff Party

• Training inside & outside