30,001 - 40,000 ฿
แผนกต้อนรับส่วนหน้า
ประสบการณ์
อัตรา
แบ่งปัน
งานประจำ
ปริญญาตรี
ไม่จำกัดเพศ
อายุไม่เกิน 50 ปี
ไม่รับพิจารณานักศึกษาจบใหม่
ไม่รับพิจารณาชาวต่างชาติ
ไม่รับพิจารณาผู้พิการ
- Leadership: Skill to lead team members to train and encourage
- Cost/Budget control: Skill to properly manage important cost items of a property
JOB HIGHLIGHTS:
Leader at the property with 5 key roles:
- Make Guest Happy ("Wow" Producer)
- Conduct "Perfect Operation" (Operator)
- Train&Engage Staff (Boss)
- Conduct Initiatives (Kaizen Generator)
- Solve emergency issues (Problem solver)
The job scope is in all aspects of property operation:
- Guest service
- Kitchen operation
- Housekeeping operation
- Engineering operation
- Accounting and admin operation
DUTIES & RESPONSIBILITIES:
1) Make Guest Happy ("Wow" Producer)
- Leading and guiding all staff to let them make guests happy and have "Wow" during the stay
- Conducting guest service operation properly based on SOP together with the team
2) Conduct "Perfect Operation" (Operator)
- Conducting kitchen, housekeeping, engineering, accounting and amin operation
- Conducting kitchen operation properly based on SOP together with the team
- Conducting housekeeping and engineering operation properly based on SOP together with the team
- Conducting accounting and admin operation properly based on SOP together with the team
3) Train & Engage Staff (Boss)
- Conducting a training and evaluation regularly to ensure that all team members are performing their jobs effectively
- Properly training staff based on SOP
- Being a role model of property staff to realize company Values
4) Conduct Initiatives (Kaizen Generator)
- Planning and conducting Kaizen initiatives with a good understanding of budget concepts (revenues, costs etc.)
- Coming up with Kaizen initiative for guest satisfaction increase and implement them
- Coming up with Kaizen initiative for cost saving and implement them
- Coming up with Kaizen initiative for F&B revenue increase (of in-house guests) and implement them
5) Solve emergency issues (Problem solver)
- Solving problems of emergency challenges and complains
- Solving problems effectively in timely manner
- Effectively seeking a help from PRM on solving a problem
- 5 Working Days/week
- Telephone Allowance
- Meal Allowance
- RM Allowance (After Probation)
- Service Charge
- Medical Allowance
- Social Security
- Provident Fund
- Public Holiday/Annual Leave
21 Soi Punnawithi 12, Bang Chak, Phra Khanong, Bangkok 10260