Front Office Supervisor, SureStay by Best Western Hotel (พญาไท)

- Thai Nationality
- Both Male/Female can apply.
- Attentive and can work under pressure
- Well Organized
- Good communication skills
- Previous role as Receptionist / Front Desk Office in a similar quality hotel

- Oversees and supports the registration of guests and room assignments, ensuring special requests are accommodated whenever possible.
- Supervises pre-registration and blocking of rooms for reservations.
- Ensures adherence to proper credit, check cashing, and cash handling policies and procedures.
- Monitors room status and tracking, ensuring accurate and timely updates.
Maintains comprehensive knowledge of room locations, types of rooms available, and room rates.
- Coordinates room status updates with the housekeeping department, communicating check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
- Manages the filing of room key cards.
- Oversees the guest check-out process, ensuring accuracy and efficiency.
- Supervises and trains members of the Front Office team to meet hotel standards.