Duty Manager (Sukhumvit 57)

- Previous experience in a similar capacity with city hotel.
- Strong interpersonal and communication skills.
- Strong customer service orientation.
- Ability to work well in high pressure situation.
- Ability to clearly delegate tasks and responsibilities.
- Ability to think strategically, inductively, and creatively.

- Liaise with different departments for smooth and coordinated work.
- Personally welcome and escort all hotel guests.
- Ensure to interact with the guests & enable the team to understand guest requirements.
- Responsible for maintaining high level of room sales, by up-selling.
- Adhere to the hotel guidelines for all the financial related procedures.
- Adhere to the Standard Operating policies & Procedures.
- Check the grooming and hygiene of the team.
- To be readily available at all times to deal with problems or complaints.
- Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.

- วันหยุด 8 วันต่อเดือน / Day off 8 days per month
- วันหยุดนักขัตฤกษ์ / Public Holidays
- วันหยุดพักผ่อนประจำปี / Vacation Leave
- ค่าบริการ / Service charge
- เงินรางวัลการชื่มชมจากลูกค้า / Guest comment rewards
- ยูนิฟอร์มและบริการซักรีด / Uniform and Laundry Service
- อาหารพนักงาน 2 มื้อ / 2 Meals in staff cafeteria
- งานเลี้ยงสังสรรค์ประจำปี / Staff Party
- การฝึกอบรมและพัฒนาบุคลากร / Training and Career Opportunities