Resident Manager ( Urbana Langsuan)

To oversee, manage, monitor, follow up the high quality and standard of hospitality to meet customer experiences.
- Take full accountability to drive operational strategy, plans and process through people capability, and to reasonable and polite respond to customer- s complaints
- Develop and coach the team- s behavior in accordance with hotel standard, SHA etc. to ensure high quality of operational process be always maintained.
- Responsible in operation (Front Office, Food & Beverage, Housekeeping, Engineering)
- Immediately solve and minimize customer complaints.
- Actively manages financial statement, reviews, and critiques performance in a timely fashion. Teaches the process to all members of the management team.
- Assesses and reviews the job performance of subordinates and maintains personnel records of assigned employees.
- Fully utilizes and follows through a guest comment pr Complete necessary reports on weekly basis

สวัสดิการ
โบนัสประจำปี(ขึ้นอยู่กับผลประกอบการ) / Yearly Bonus
ปรับเงินเดือนประจำปี / Annual salary Increment
อาหารพนักงาน / Staff Canteen
ประกันสังคม / Social Security
วันหยุดประจำสัปดาห์ / Day off
หยุดพักร้อน / Annual Vacation
วันหยุดนักขัตฤกษ์ / Public Holiday
ยูนิฟอร์ม / Uniform